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HomeMy WebLinkAbout2023-52, RFP -- Video Surveillance and Access Control for Public Works and City HallCity of East Wenatchee Resolution 2023-52 with Exhibit A Retain Resolution until no longer needed for City-business, then transfer to Washington State Archives (GS50-05A-16 Rev. 1) Page 1 of 2 City of East Wenatchee, Washington Resolution No. 2023-52 A Resolution of the City of East Wenatchee authorizing the May to accept the proposal for RFP -- Video Surveillance and Access Control and execute an agreement between CompuNet Inc. and the City of East Wenatchee. 1. Alternate format. 1.1. Para leer este documento en un formato alternativo (español, Braille, leer en voz alta, etc.), comuníquese con la administradora municipal al alternateformat@eastwenatcheewa.gov, al (509) 884-9515 o al 711 (TTY). 1.2. To read this document in an alternate format (Spanish, Braille, read aloud, etc.), please contact the City Clerk at alternateformat@eastwenatchee.com, at (509) 884-9515, or at 711 (TTY). 2. Authority. a. RCW 35A.11.020 and RCW 35A.12.190 authorize the City Council to organize and regulate its internal affairs and to define the powers, functions and duties of its officers and employees. THE CITY COUNCIL OF THE CITY OF EAST WENATCHEE DO RESOLVE AS FOLLOWS: Section 1: Authorization. The City Council authorizes the Mayor to execute an agreement for Video Surveillance and Access Control that conforms to the language set forth in Exhibit A. Section 2: Severability. If a court of competent jurisdiction declares any provision in this resolution to be contrary to law, such declaration shall not affect the validity of the other provisions of this Resolution. Section 3: Effective Date. This Resolution becomes effective immediately. CITY OF EAST WENATCHEE SUBMITTED: SEPTEMBER 29, 2023 GENETEC SURVEILLANCE and ACCESS CONTROL RFP 2 www.compunet.biz Table of Contents Executive Summary ...................................................................................................................................................................... 3 CompuNet, Inc. Overview .......................................................................................................................................................... 5 CompuNet Service Areas ....................................................................................................................................................... 5 CompuNet Customer Base .................................................................................................................................................... 5 Core Mission, Vision & Promise ........................................................................................................................................... 5 Why CompuNet ......................................................................................................................................................................... 6 Values ............................................................................................................................................................................................ 6 Office Locations ......................................................................................................................................................................... 6 Industry Recognition & Partnerships ................................................................................................................................. 6 Key Partnerships ....................................................................................................................................................................... 7 Experience ................................................................................................................................................................................... 7 Engineering & Technician Specializations ........................................................................................................................ 8 Delivery ............................................................................................................................................................................................. 9 References .....................................................................................................................................................................................10 CompuNet Quote #DH217580 ............................................................................................................................................. 11 CompuNet SOW #144911 ...................................................................................................................................................... 14 •Innovation: We pride ourselves on staying at the forefront of technologies and advising organizations on the latest industry trends and practices. •Client-Centric Approach: CompuNet emphasizes understanding our client's unique needs and maintaining open lines of communication through the project lifecycle. •Quality Assurance: Our project managers, engineers, and supporting staff are committed to ensuring quality in project delivery and solution outcomes. Our value continues to resonate with our customers due to our unique "engineering-led" business model. This model provides a 5-to-1 Engineer to Account Manager ratio, has no sales quotas, and allows our Engineering team to provide end-to-end Design and Deployment services. We staff over 300 people, with most of our team being highly trained, industry-certified Engineers. We are excited to discuss the opportunity further and answer any questions you may have. Please feel free to contact us at (509) 315-7353 or csmith@compunet.biz to arrange a meeting or to seek clarification on our proposal. Thank you for considering CompuNet for this project. Sincerely, Thomas McFarlin, Vice President of Operations Phone: (208) 286-3032 Email: tmcfarlin@compunet.biz www.compunet.biz Cody Smith, Senior Account Executive Phone: (509) 315-7353 Email: csmith@compunet.biz 4 �CompuNet 5 www.compunet.biz CompuNet, Inc. Overview CompuNet, Inc. is a customer-centric IT company that prioritizes delivering personalized and effective IT solutions to help our clients achieve their business goals. With a focus on forming long-term relationships with our customers, CompuNet aims to be the trusted advisor who provides tailored solutions that precisely fit the needs of each client and drive measurable results. CompuNet was founded, in 1998, in Grangeville, Idaho, by engineers who are passionate about technology and are always exploring new technologies that can help our customers succeed. At CompuNet, we put the customer at the center of every engagement. Our best-in-class engineering teams support eight (8) technology domains, including room experience, and possesses a wide range of abilities – from shaping and supporting a customer’s vision and roadmap through assessments and architecture design, to providing training & education, or diving into the details of solution-specific design and installation. COMPUNET SERVICE AREAS • Smart & Safe Workplace • Cybersecurity • Enterprise Networking • Enterprise Architecture • Data Center & Public Cloud • Digital Workspace • Business Applications • Application Modernization • Room Experience • Strategic Consulting CompuNet has over 2,000 customers, ranging from large enterprise businesses to small home-grown shops, who have formed trusted partnerships with us and turn to us for all their IT solutions. We do regular business in both the private and public sectors, including education, healthcare, government, energy and utilities, finance, manufacturing, retail, agriculture, etc., throughout our various markets in the western United States. COMPUNET CUSTOMER BASE • State & Local Government • K-12 and Higher Education • Manufacturing & Logistics • Energy & Utilities • Media & Entertainment • Hospitality • Healthcare • Retail • Finance • Legal & Professional Services CORE MISSION, VISION & PROMISE Our mission is to be a growing tech leader and a strategic partner for our clients, while cultivating a workplace that enhances the quality of life for our team members. Our vision is to be an industry leading IT force known for revolutionizing businesses and building professional careers. Our promise to provide expertise, up-to-date solutions, and an ongoing partnership that differentiates your organization and allows you to play ahead of your goals. 6 www.compunet.biz WHY COMPUNET Engineer-Led Teams who can advise, lead, and support. Education & Guidance delivering the latest insights that you can rely on. Tech Relationships with a dynamic range of partners, giving you unmatched university. Communication & Trust giving you peace of mind and helping achieve your goals. Company Culture that elevates our team members and drives innovation for our clients. VALUES Business Partnerships We value our business relationships as they’re at the very core of our organization. We wouldn’t exist without the meaningful partnerships we’ve created with our clients and vendors. People Development We educate, empower, and elevate our engineers so we can offer the best value and service to our clients. We are always investing in our team’s growth and success, whether their journey continues with us or takes them elsewhere. Ethos & Approach We are empathetic tech experts. Our engineers possess a unique ability to tackle intricate business problems and help you mitigate real risks, all while crafting bespoke solutions and providing comprehensive ongoing support. Education & Leadership We are seasoned engineers with our fingers on the pulse of emerging technology. Our clients rely on us to deliver efficient business strategy so they can navigate their obstacles and adapt to upcoming challenges. OFFICE LOCATIONS All CompuNet regional offices have a local, dedicated engineering team committed to delivering personalized service and an exceptional experience every time. CompuNet strives for perfection and aims to deliver IT solutions that produce measurable business results. No matter how complex the project may be, the company always has one simple goal: to support its customers on their journey to lasting success. •Alaska •Arizona •Idaho •Montana •Nevada •North Dakota •Oregon •South Dakota •Utah •Washington •Wyoming •Canada INDUSTRY RECOGNITION & PARTNERSHIPS CompuNet has developed reputable partnerships to bring you more cutting-edge technologies. With our combined knowledge and experience, these partnerships will deliver best-in-class products and solutions to meet the breadth and depth of your business goals. We have the necessary expertise to guide you in the ever-changing landscape of information management. 7 www.compunet.biz Partnering with CompuNet provides a comprehensive portfolio of services and solutions that will allow your organization the speed, scale, and flexibility required to accelerate performance, savings, and IT transformation. 2023 VMware Impact Partner of the Quarter – FY24 Q2 VMware Partner of the Quarter – FY24 Q2 2022 VMware Partner of the Quarter FY23 Q2 Top Idaho Private 100 List Cisco Environmental Sustainability Ambassador Pure Storage West Region Partner of the Year VMware Rising Star Partner of the Quarter FY23 Q1 NetSPI Partner of the Year 2021 F5 Security Partner of the Year in North America Arista Americas Growth Velocity Break Away Award Top Idaho Private List KEY PARTNERSHIPS Arctic Wolf, Gold Pack Partner Arista Networks, Elite Partner Audio Enhancement, Tier 1 Partner Axis, Gold Partner Cisco/Meraki, Gold Integrator Cohesity, Preferred Partner Crestron, Elite Partner Dell, Gold Partner – US Solution Provider Dell, Authorized Partner – US Federal Solution Provider F5 Networks, Unity+ Gold Partner & Guardian Professional Services Certified Genetec, Unified Elite Partner Gigamon, Catalyst Partner HPE, Platinum Solution Partner HPE, Platinum Greenlake Solution Provider HPE, Gold HPE Pointnext Services Partner HPE Aruba, Gold Solution Provider – Networking, Switching, Wireless LAN Microsoft, Modern Work, Security, & Infrastructure Partner Palo Alto Networks, NextWave Diamond Innovator VMware, Principal Partner EXPERIENCE CompuNet Inc. engineers have been providing Information Technology solutions in the Northwest for 25 years. Out of our 20+ years of industry experience, we have over 10 years of experience designing, 8 www.compunet.biz installing, and servicing physical security systems in various customer environments, including local government entities. CompuNet's experience extends to our direct work with the City of East Wenatchee and the current IT staff. We have a long history of experience working directly alongside the City on a wide variety of technology projects. Beyond this experience, we've worked alongside the City’s employees, and within your processes, our experience gives us a unique understanding of your environment, including the existing surveillance and access control system. We will bring that experience to this project, giving us a more holistic view of how this project will fit into your planned upgrades. We recognize the significance of safeguarding your investments, personnel, and assets. Our dedicated team is here to actively listen, provide expert consultation, design tailored solutions, implement them, and offer ongoing support for your business today and in the foreseeable future. We are well-equipped to address your business requirements by enhancing the security, administration, and scalability of your physical security operations. With over a decade of hands-on experience in the field, our certified and reliable engineers deeply understand the industry and the requisite technology to protect your workforce, properties, and assets. Our team can evaluate your existing infrastructure, ensuring its reliability, scalability, and readiness for your company's anticipated growth. Employing a comprehensive solution will grant you simplicity in usage and management. CompuNet's Physical Security team, in collaboration with its trusted partners, offers an array of solutions encompassing video surveillance, access control, intercom audio and video, license plate recognition, as well as service and support. ENGINEERING & TECHNICIAN SPECIALIZATIONS CompuNet’s engineering team has completed extensive comprehensive training and certifications to be knowledgeable on the latest technologies, techniques, and innovations from our partnerships – giving you all the answers and support you need. AXIS Axis Certified Professional GENETEC Genetec Certification – Enterprise Technical Genetec Certification – Industrial IoT PlugIn Genetec Certification – Omnicast Advanced Troubleshooting Genetec Certification – Omnicast Technical Genetec Certification – Security Center Fleet Monitoring Genetec Certification – Synergis Technical Genetec Certification – System Hardening 9 www.compunet.biz Delivery As of 9/28/23 shipping lead times for the hardware range from in 10-45 days and software will be electronically delivered (3) business days from time of contract award. Please note that hardware lead times may vary, are subject to change, and will depend on when the City of East Wenatchee issues contract award. CompuNet will provide a more accurate delivery timeline at contract award date. 10 www.compunet.biz References Reference 1 Name: Eastmont School District #206 Address: 460 9th St., East Wenatchee, WA 98802 Contact Name: Mike Brown, Assistant Director of Technology Contact Phone: (509) 888-4709 Contact Email: brownm@eastmont206.org Service Performed: Genetec video and access control systems utilizing Axis cameras. Reference 2 Name: Confluence Health Address: 917 N. Chelan Ave, Wenatchee, WA 98801 Contact Name: Jim Garrison, Network Services Manager Contact Phone: 5096644868 Contact Email: james.garrison@confluencehealth.org Service Performed: CompuNet provided turn-key implementation of both Genetec Video and Access control in addition to Axis Cameras for the projects. Reference 3 Name: Stevens County Address: 215 S. Oak, Rm 113 Contact Name: Trevor Sellars, Network Engineer Contact Phone: (509)684-7505 Contact Email: TSellars@stevenscountywa.gov Service Performed: CompuNet provided turn-key implementation of both Genetec Video and Access control in addition to Axis Cameras for the projects. Reference 1 Name: North Central ESD Address: 430 Olds Station Rd, Wenatchee, WA 98801 Contact Name: Kevin Knoll, Managing Director - Network Services Contact Phone: (509) 667-7118 Contact Email: kevink@ncesd.org Service Performed: CompuNet provided turn-key implementation of both Genetec Video and Access control in addition to Axis Cameras for the projects. Derek Hibdon 2084887229 dhibdon@compunet.biz Quote #: DH217580 Public Works Quote Information:Prepared for:Bill To:Ship To: Quote #: DH217580 City of East Wenatchee City of East Wenatchee City of East Wenatchee Version: 1 Quote Date: 09/20/2023 Expiration Date: 10/20/2023 Ike Lasswell 5098849515 ilasswell@eastwenatcheewa.gov Accounts Payable 271 9th St N.E. East Wenatchee, WA 98802 AP@eastwenatcheewa.gov Ike Lasswell 271 9th St N.E. East Wenatchee, WA 98802 Hardware Manufacturer Part Number Product Description Quantity Price Ext. Price 02218-001 AXIS P3727-PLE 2 $1,311.35 $2,622.70 5504-821 AXIS T91D61 Wall Mount 1.5” NPS 2 $89.60 $179.20 01513-001 AXIS T94N01D Pendant Kit 2 $89.60 $179.20 5017-641 AXIS T91A64 Corner Bracket 2 $80.55 $161.10 02060-001 AXIS P3818-PVE 6 $1,754.80 $10,528.80 40KTKS-00- 000000 HID Signo 40 Reader 4 $373.74 $1,494.96 T2M7LXK1D Altronix T2M7LXK1D T2MK7L8D/PWX/Kit1 Power Supply 1 $1,682.49 $1,682.49 N1178CW/ST Nascom N1178CW/ST Recessed Stubby Switch/Magnet 4 $6.88 $27.52 Subtotal:$16,875.97 Genetec Manufacturer Part Number Product Description Quantity Price Ext. Price GSC-1LOGIN 1 Genetec™ Security Desk client connection (incl. Web Client & Mobile) 3 $487.50 $1,462.50 GSC-Om-P-1C 1 camera connection 8 $186.88 $1,495.04 1 of 3 www.compunet.biz help@compunet.biz 11 Derek Hibdon 2084887229 dhibdon@compunet.biz Quote #: DH217580 Genetec Manufacturer Part Number Product Description Quantity Price Ext. Price SY-MR52-S3 Mercury MR52 2-reader interface module Series 3 (8 inputs, 6 relays, PCB only, 2 reader licence connections included). Add GSC-SY-X-1RE if more reader connections are needed. 1 $706.88 $706.88 SY-LP1502 Mercury Intelligent Controller, Linux Based, 8In/4Out/2Rd (2 reader licence connections included) 1 $1,466.56 $1,466.56 ADV-CAM-P-1M Genetec™ Advantage for 1 Omnicast™ Pro Camera – 1 month 32 $2.78 $88.96 ADV-RDR-P-1M Genetec™ Advantage for 1 Synergis™ Pro Reader – 1 month 16 $0.88 $14.08 Subtotal:$5,234.02 StreamVault Manufacturer Part Number Product Description Quantity Price Ext. Price SV-CFG-SRV-5.11 Streamvault™ Configure with Security Center 5.11.x (latest minor). Applies to SVW and SV-1000 and up only 1 $0.00 $0.00 SV-2030E-R4- 32T-8-336 Streamvault™ 2030E Series - 1U 4-Bay Appliance 32TB Raw RAID 5 1x Xeon E-2336 16GB RAM 2x 240GB M.2 SSD 4x 8TB NLSAS 2x 1GbE RJ45 2x 600W PSU Windows Server Standard 5YR NBD KYHD Warranty - Genetec™ Security Center pre-installed. License sold separat 1 $9,457.32 $9,457.32 Subtotal:$9,457.32 Pro-Services Installation Services Product Details Qty Price Ext. Price CNet FF - Installation CompuNet Installation Services 1 $14,682.00 $14,682.00 Subtotal:$14,682.00 2 of 3 www.compunet.biz help@compunet.biz 12 Derek Hibdon 2084887229 dhibdon@compunet.biz Quote #: DH217580 Shipping Product Description Quantity Price Ext. Price Ground Shipping To Be Determined, Billed As Actual 1 $0.00 $0.00 Quote Summary Description Amount Hardware $16,875.97 Genetec $5,234.02 StreamVault $9,457.32 Pro-Services Installation Services $14,682.00 Total:$46,249.31 Taxes, shipping, handling and other fees may apply. We reserve the right to cancel any order arising from pricing or other errors. If Customer is purchasing a subscription-based product, Customer agrees to pay all charges for the complete term of the subscription. By signing below or issuing a Purchase Order, Customer agrees to CompuNet's standard terms and conditions, which can be reviewed here, provided, that if Customer and CompuNet are parties to a currently effective Master Product Purchase and Services Agreement (MSA), the terms and conditions of such MSA shall control and shall supersede these standard terms and conditions. Your electronic signature, per the Electronic Signature Act, is considered equivalent to your signed and faxed signature, and allows you to accept and place your order. This Quote becomes binding and noncancelable upon Customer's return to CompuNet of acceptance. A copy of this acceptance and the attached proposal document will be sent to your email address to complete your order acceptance. You are NOT required to electronically sign your order, you may fax or email your signed proposal to your Account Executive. City of East Wenatchee Signature: Name: Title: Date: PO Number: 3 of 3 www.compunet.biz help@compunet.biz 13 Public Works & City Hall - Video Surveillance and Access Control Date: 09/27/2023 Prepared For: Ike Lasswell Prepared By: Casey Wright, Dustin Strayer, Kim Turpin-Aker, Cody Smith City of East Wenatchee Public Works & City Hall - Video Surveillance and Access Control 14 ENGAGEMENT SUMMARY This Statement of Work ("SOW") is made as of 09/27/2023 (the "Effective Date") by and between City of East Wenatchee ("Customer") and CompuNet, Inc. This SOW is made a part of and is subject to the Terms and Conditions (Appendix A). Collectively, this SOW, and Appendix A are referred to as the "Agreement." CompuNet, Inc. will provide services to Customer under this Agreement as further described below. Overview Of Services Executive Summary City of East Wenatchee has requested design and engineering services from CompuNet to provide video surveillance and access control as part of the existing Genetec system. In addition, a migration of the Directory at City Hall to a new host will be performed. Project Overview CompuNet Engineers will be onsite and remote at City of East Wenatchee's facility to conduct the project scope tasks outline in this scope of work. CompuNet engineers will work in conjunction with the Customer's IS staff to ensure a successful implementation of Genetec Security Center components. Location Work will be completed off site and as needed at the following Customer locations: City of East Wenatchee 271 9th St N.E. East Wenatchee, WA 98802 Engagement Timeline Project duration is expected to take up to 1 week. Project start date will be agreed upon in advance by both Customer and CompuNet. Work schedule will be driven by the schedules and availability of critical personnel. SERVICE & DELIVERABLES Phase 1: City Hall Server Deployment City of East Wenatchee Public Works & City Hall - Video Surveillance and Access Control 15 Day 1 •Work with City IT to deploy Windows Server 2019 VM •Installation of Genetec software •Migration of Directory data •Testing & validation of new configuration •Configuration of Genetec Archiver •Rack & configuration of new server •Migration of existing cameras to new archiver •Validation & testing of new configuration Documentation & Training of built system Phase 2: Public Works Deployment Day 2 & Day 3 •Configuration & installation of 8 Axis cameras •Installation of Access Control panels & enclosure •Mounting & termination of HID readers, door sensors, and electric strikes •Configuration & installation of Mercury Controllers •Configuration of cameras recording and resolutions •Configuration & programing of door controllers & access rules •Assist with badge creation Day 4 •Documentation & training of built system Customer Prerequisites Access control cabling to be provided by client for access doors. Ethernet cabling to be provided and terminated by client for IP cameras. City of East Wenatchee Public Works & City Hall - Video Surveillance and Access Control 16 PROJECT MANAGEMENT The Project Manager shall provide the following services: • Project Initiation - The Project Management team will coordinate a kick-off call to commence the project • Project Planning - The Project Management team will develop project planning documents including timelines, tasks, resource assignments • Project Management - The Project Management team will manage the project in accordance with the CompuNet Project Methodology and Framework • Project Closure - The Project Management team will create project acceptance documentation to be signed upon completion of the project PROFESSIONAL FEES Pricing for the proposed scope of work is as follows: Service Fees Extended Amount Phase 1: City Hall Server Deployment $2,832.00 Phase 2: Public Works Deployment $11,600.00 Misc Project Materials $250.00 Total Service Fees $14,682.00 This is a fixed - fee engagement. CompuNet will invoice Customer for each phase separately upon phase completion. Travel & Expenses CompuNet, Inc. will not bill Customer for expenses in conjunction with this Statement of Work. Amendments This SOW may only be changed by a written amendment executed by an authorized representative of each party. The amendment must expressly refer to the SOW being amended; no amendment is binding or effective until it is completed by an authorized officer of each party as provided herein. City of East Wenatchee Public Works & City Hall - Video Surveillance and Access Control 17 COMPUNET TEAM & RESPONSIBILITIES The following contractor resources will be dedicated to this project: Cody Smith Senior Account Executive (509) 795-8268 csmith@compunet.biz Casey Wright Senior Systems Engineer (208) 286-3057 cwright@compunet.biz Dustin Strayer Project Engineer (509) 795-8262 dstrayer@compunet.biz Kim Turpin-Aker Senior Project Engineer (509) 795-8273 kturpin@compunet.biz City of East Wenatchee Public Works & City Hall - Video Surveillance and Access Control 18 CUSTOMER ACCEPTANCE Pricing is effective if Statement of Work is signed by 10/27/2023. Customer authorizes CompuNet to deliver consulting services under the terms defined in this Statement of Work. In addition, you hereby represent that the signatory below is duly authorized to execute this Agreement on Customer's behalf. The Effective Date of the Agreement is the date of last signature below. For: City of East Wenatchee For: CompuNet, Inc. By: Name: Title: Date Signed: Notice Address: 271 9th St N.E. East Wenatchee, WA 98802 Customer PO: By: Name: Tom McFarlin Title: Vice President of Operations Date Signed: 09/27/2023 Notice Address: 1111 S. Silverstone Way, Suite 200 Meridian, ID 83642 Attn: Tom McFarlin City of East Wenatchee Public Works & City Hall - Video Surveillance and Access Control 19 APPENDIX A: TERMS & CONDITIONS •CompuNet will require access to facilities and Customer owned network equipment on an "as needed" basis and during regular business hours only. Should access be needed outside of standard business hours, prior arrangements must be made with both a CompuNet associate and the Customer. •Time and expense work is billed on a monthly basis for the actual hours and expenses incurred. •CompuNet contract services invoiced as Net 30 unless other arrangements are agreed upon prior to sign off of this contract. •CompuNet will make prior arrangements with the appropriate Customer IT onsite staff to be available as needed during the installation. •CompuNet provides appropriate personnel to perform the services specified in the Project Scope section above. •Customer will designate a single point of contact (Project Manager) for all matters relating to this engagement. •Customer will provide required access to facilities and network equipment, both physical and remote, as needed for a successful engagement by the CompuNet engineer. •Customer will provide all existing configurations and pertinent network diagrams prior to installation. •Services to be performed during normal business hours (8:00 AM to 5:00 PM, local time), Mon - Fri, unless Customer policies require off-hours deployment, in which case such time will be scheduled with CompuNet engineer. •Custom configuration work and training can be provided outside the scope of this engagement on a time & expense basis. •Training and shadowing will be provided to assigned Customer IT staff during implementation process. •Upon project completion, Customer sign off is required to indicate acceptance that the scope of work has been completed. •Any additions or changes to this Statement of Work must be mutually agreed upon by CompuNet and Customer in a separate CompuNet Statement of Work detailing the proposed changes, the impact of the proposed change on pricing and schedule, and other relevant terms. Depending on the scope of such additions or changes, Customer may be required to agree to CompuNet's then- current standard terms and conditions for professional services. Such changes include, but are not limited to: •Any additional hardware configuration not listed in this document. •Modification of the Customer's application software. •Development of custom solutions including scripting. City of East Wenatchee Public Works & City Hall - Video Surveillance and Access Control 20